Shipping & Returns

Shipping

Zolab ships to the USA, Canada, and Mexico. For orders to Canada and Mexico, please contact us for a shipping quote or you may checkout using your own shipping account. If you are located elsewhere and interested in our products, please contact us. Orders shipped outside of the USA may incur taxes and duties.

For orders of more than 10 cases, please contact us for a freight quote or you may checkout using your own shipping account.

We aim to ship all orders within 24 hours. Typically, orders placed by 1PM EST ship same day.

We ship Monday through Friday, year-round. We are closed on the following holidays and any orders placed on them will be shipped the following business day:

New Years - January 1, 2017
Memorial Day - May 29, 2017
Independence Day - July 4, 2017
Labor Day - September 4, 2017
Thanksgiving - November 23, 2017
Day after Thanksgiving - November 24, 2017
Christmas - December 25, 2017

Returns

We stand behind our products. If for any reason, you are unhappy with your order we will work with you to make it right. Unopened returns are charged a 20% handling fee. Returns must be shipped back freight prepaid.

Please contact us for returns, either via phone or email. You will be issued an RMA number to include in your return shipment so we can process your return expeditiously.